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Order
Form
Please
fill out the order form completely. If you
do not have a customer number already from
us, we will assign one to you with your first
order after approval. Check your order and
be sure to include all of the items you wish
to purchase. We will process your order as
received, and any additions will be handled
as a separate order.
IMPORTANT:
if you are paying by check or money order,
you MUST
PRINT
out the Order
Form,
Complete it and Mail it in with your payment.
Special
Shipping Requests
For
shipping other than UPS or DSL Ground such
as Overnight (standard/priority), 2 day or
3 day, please contact Glide Ballroom Shoes
for shipping details and cost, 1-818-890-2397.
Sales
Tax
California
customers must include 8.25% sales tax on
all merchandise. Tax exempt customers must
submit an exemption certificate at the time
the order is placed.
Returns
and Exchanges
Please note that most shoes are custom made to order and are non-refundable. This is why we are able to offer you choices in styles, materials, heel heights, etc. When you place your order, please ask if it is refundable. If it is, and you need to return them, you must call for return authorization number and return address.
Returns and exchanges must be made within 14 days of shipping date, in original box, with a briefly stated reason for return, and a valid return authorization number on the box. SHOES THAT HAVE BEEN WORN OR SOILED CANNOT BE ACCEPTED FOR CREDIT OR EXCHANGE. If shoes are returned after the 14 day time period, before 30 days, and are in new condition, they will be subjected to a $15 restocking fee. No returns will be accepted after 30 days.
Glide Dance Shoes reserves the right to refuse a return. * * Purchaser is responsible for all shipping costs on refunds or exchanges. * *
There
will be a $20.00 service charge on your account
for any returned checks for insufficient funds.
The account balance will need to be paid by
Money Order or Credit Card. Your account will
be charged the full invoice amount upon receipt
of order.
A $5.00 service charge, in addition to the
freight cost, will be incurred for all drop
shipments.
Delivery
Time
Stock
shoes can be sent out the next business day
after order. Special orders may take 5 - 6
weeks. Overnight and express is available
at additional costs.
How
fast will I get my order?
If
you need your shoes by a specific date please
call 1-818-886-8918 and we will do our best
to accommodate your request. We know you want
your shoes as soon as possible and we will
make every effort possible to get them to
you sooner than you expect.
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